1. General Information

These Terms of Service govern the use of the website https://www.aurowe.com and the purchase of products offered on this website.

By using this website or placing an order, you agree to these Terms.


2. Seller Information

Seller:

Aurowe
Website: https://www.aurowe.com
Email: info@aurowe.com


3. Products and Orders

• All products listed on the website are subject to availability.

• By placing an order, you confirm that all provided information is accurate.

• The seller reserves the right to refuse or cancel any order.

An order becomes binding only after confirmation by the seller.


4. Prices and Payment

• All prices are listed in EUR and may include or exclude VAT depending on your location.

• Payment is processed via secure third-party providers (e.g. Stripe).

• The full payment is required before order processing unless agreed otherwise.

5. Delivery

• Delivery terms and costs are agreed individually for each order.

• Estimated delivery time may vary depending on location and product availability.

• The seller is not responsible for delays caused by external factors (transport, customs, etc.).

6. Right of Withdrawal

• Consumers may have the right to withdraw from a contract within 14 days, unless the product is custom-made or excluded by law.

• To exercise this right, the customer must contact the seller via email.

7. Warranty and Claims

• Products are covered by a standard warranty according to applicable law.

• Any defects must be reported without undue delay after discovery.

• The seller is not responsible for damages caused by improper use or installation.

8. Liability

• The seller is not liable for indirect or consequential damages.

• Maximum liability is limited to the value of the purchased product.

9. Use of Website

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorized access

• Disrupt website functionality

10. Intellectual Property

All content on this website (images, texts, graphics, branding) is the property of Aurowe or its licensors and may not be used without permission.

11. Privacy

Your personal data is processed in accordance with our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the Czech Republic and the European Union.

13. Changes to Terms

The seller reserves the right to update these Terms at any time. The current version is always available on the website.


Last updated: 10.4.2026